WidevieW 2021 FOR FS2020 IMPORTANT THINGS TO KNOW
- Demo mode: when used in trial mode, WidevieW 2021 is limited to 10 minutes per session (restert the application for additional time) and doesn't handle aircraft's pitch up&down, landing lights, date/time, moving parts for spot plane view.
- Current limitations: WidevieW is still based on SimConnect, the layer supplied by MS to let add-ons to "talk" with Flight Simulator. The current release of SimConnect has several important limitations affecting mainly weather and camera support. Therefore, this first release of WidevieW 2021, doesn’t handle weather at all and doesn’t handle (easy) camera / view orientation, like before (views need to be oriented by editing the camera.cfg file). But WidevieW will be constantly updated along with SimConnect updates and I hope to add the missing features in a near future. Meanwhile, you can set weather manually on clients and orient the views through camera.cfg (full procedure explained in the user's guide). So, you will really not miss anything compared to P3D / FSX releases.
- Upgrade policy: WidevieW 2021 has required a complete re-design of the application, therefore no upgrades are offered for users coming from FSX or P3D release. WidevieW for FSX has been continuously improved for almost 10 years, from version 1.0 to 3.8, without requiring a new payment . I only ask new payment when there are major changes and this is the only way to keep the project live and running.
- Installing Microsoft Flight Simulator (2020) on multiple computers: it looks that even if you buy multiple licenses of Flight Simulator, you are prevented to run them on multiple computers at the same time. The only workaround, looks to be using a different Microsoft account / ID on each computer (bound to a different email address), then buy the license of Flight Simulator only from that account. Same applies to Steam version (you need a unique Steam account on each computer, in addition to a unique Microsoft account).
- Initial startup: the clients need to be put in a "ready to fly" situation before starting WidevieW. So, before starting WidevieW, please be sure every client aircraft is initially positioned as close as possible to the departure location and "ready to fly" (on runway, gate, parking or any place you need). Since WidevieW release 1.05, this task can be accomplished automatically through keyboard/mouse actions performed on "hot spots".
- Flight realism and crash detection on clients: please make sure flight realism and crash detection is set to minimum on every client, to prevent inconsistent crash to ground.
- More info useful to users switching from a previous release: WidevieW 2021 has changed a lot compared to previous release. Please be sure to read WHAT'S NEW CHAPTER on the user's guide, before using the software.
Widetraffic 2021 FOR FS2020 IMPORTANT THINGS TO KNOW
- User's guide: Can be located in the same folder where the application is installed into (normally, c:\Program Files). Please be sure to have a look at Quick Start guide / Important things to know chapter, even if coming from previous release or from FSX/P3D version.
- Synchronized objects: Widetraffic now synchronizes AI airplanes and airport vehicles, both static and dynamic objects. Doesn't synchronize people and workers yet, to save performance.
- Upgrade policy: Widetraffic 2021 has required a complete re-design of the application, therefore no upgrades are offered for users coming from FSX or P3D release. Widetraffic for FSX has been continuously improved for almost 10 years without requiring a new payment . I only ask new payment when there are major changes and this is the only way to keep the project live and running.
Widetraffic generic FAQ (applies to all versions)
- On the clients I see less airplanes than the server – not all the airplanes are synchronized.
- I see no airplanes on the clients.
- On a computer, I see the aircrafts with different livery from the same airplanes flying on another computer.
- The simulator running on the client quits or crashes at startup.
- Is Widetraffic compatible with third parties AI Aircrafts packages?
WidevieW FAQ generic FAQ (applies to all versions)
TOPMOST POPULAR WIDEVIEW FAQ
- Does WidevieW work without a network?
- Does WidevieW work with multiple monitors on the same PC?
- Does WidevieW work with Matrox Triplehead 2GO?
- Does WidevieW work on sims or games different from Microsoft FS, Steam or Prepar3D?
- There is no add-on menu after the software has been installed
- What is WidevieW and how it works?
- What kind of data WidevieW synchronizes onto LAN?
- Does WidevieW synchronizes instrument panels?
SYSTEM REQUIREMENTS FAQ
- What are the system requirements of WidevieW?
- What Operative System?
- Is a client Flight Simulator required on all the computers of the network?
- How fast the hardware should be?
- Should the PCs be of the same type and speed? Should I use the same video card?
- How fast the network should be?
- Is FSUIPC required?
- Can I share the scenery on the server's hard drive, or a big hard drive is required in each client?
- Can I use keyboardless and mouseless clients?
REGISTRATION AND REINSTALLATION FAQ
- I'm having difficulties registering WidevieW when buying from the webstore AND / OR using the integrated registration procedure. I'm having difficulties reinstalling WidevieW from a previous purchase.
- I don't have a Credit Card, how I can pay?
GENERAL TROUBLESHOOTING FAQ
- The client crashes to desktop as soon as WidevieW starts.
- I get stuttering clients. What I can do to improve the smoothness?
- Nothing happens when WidevieW is active, no communication is established, the client doesn't synchronize
- The client freeses as soon as the simulator starts
- I get clients delayed by a few seconds (if I start to taxi, I see the views moving after several seconds)
- I get system crashes when I select a different airplane.
- What is the correct sequence to start and to shut-down WidevieW?
- On my computer, the software doesn't work as advertised or I don't like it anymore. May I get a refund?
Q: WHAT IS WIDEVIEW AND HOW IT WORKS?
A: FS2004 (FS9) - WidevieW is a set of special gauges which can be installed in any aircraft's panel and that can be used to create virtual cockpits with multiple outside views, using networked PCs. The clients will be set into a special "SLEW" mode, which will follow exactly the aircraft on the server, using a fast and efficient network data stream based on the IPX or TCP/IP protocol and a proprietary technology. It lets to create panoramic surrounding views by assigning a specific view direction to each computer.
A: FSX / ESP / Prepar3D - WidevieW is an add-on module that, once installed, appears in the ADD-ONS menu of the client simulator. It can be used to create simulator cockpits with multiple outside views, using networked PCs (in a LAN). There is no limit on how many computers can be connected and each of them can be configured to show a different direction for surrouding panorama view, or a different view (Spot Plane, Map, Tower, etc.)
Q: WHAT KIND OF DATA WIDEVIEW SYNCHRONIZES?
A: WidevieW handles the aircraft's position, orientation, pitch and bank, the taxi lights, landing lights, the calendar (date / time) and the weather. Most aircraft's animated parts are also supported, to let remote Spot Plane view to synchronize as expected. Please consult the user's guide for a more detailed list of variables supported by the version of WidevieW that you are actually using. Widetraffic lets to share the AI traffic (FSX, ESP, Prepar3D only).
Q: DOES WIDEVIEW SYNCHRONIZE INSTRUMENT PANELS?
A: No. It has currently no sense to waste a networked PC just for instrument panels, because the instrument panel is not power demanding like multiple scenery windows on the same PC. If you need larger space for instruments, the best way is to use multiple monitors on a single PC. It will be cheaper and more efficient. Spare clients can be used for scenery, as the scenery really need the full power of a dedicated computer.
Q:DOES WIDEVIEW WORK WITHOUT A LAN? Is it necessary to use WidevieW if I own just one PC, but with two/three monitors connected to it?
A:No. WidevieW requires networked PCs in a LAN in order to work. There is no need to use WidevieW if you own only one computer with multiple monitors, as this task is accomplished by Windows itself without the need to use third party software. Please continue to read the next two Q/A for additional information about multiple monitors on the same computer and for information about LAN having computers with multiple monitor each.
Q: AS THERE ARE VIDEO CARDS OFFERING MULTIPLE VIDEO OUTPUTS, for what reasons I would have to prefer multiple computers with only one monitor each and WidevieW? This will be expensive!
A:The software and hardware industry is promising painless multiple monitor support on the same computer since year 1998 but unfortunately, yet many years later, I still have to see a really painless solution for this purpose, at least when we talk about full screen scenery view in Flight Simulator (please be aware that I’m talking about “scenery”, not “instrument panel”, for which multiple monitors on the same PC are indeed an interesting solution). The biggest limitation is that if the multiple video output is used just to stretch the same view onto multiple monitors in "extended desktop" mode, generally speaking, you will not lose lot of performance, but side views will appear washed-out with stretched textures. Differently, if the same equipment is used to create multiple independent views, with a specific view angle assigned to each monitor, which is the only way to actually make your view angle wider and create a true panoramic, surrounding view without stretched textures, your computer may be several times slower than normal because it have to handle multiple different views. So, if you get just 30 frames per second at 1920x1080 when only one monitor is connected, try to think what happens when two independent views, each one with its own customized view angle, are running at the same resolution: even the latest generation computer eating 1000W of power will sit down; no matter how many cores your CPU has or if you are using QUAD-SLI video cards, your Flight Simulator will probably look like a slide show coming from Microsoft Power Point. Again, this applies only to full screen scenery view, when multiple views having different view angles are open at the same time. For instrument panels, or if you run the same scenery view stretched over multiple monitors (accepting low quality side textures), then you may be fine. Multiple monitors on the same computer using different views and view angles, may be still acceptable if the resolution is lower, if the quality sliders in Flight Simulators are kept quite to the left and if you are not looking for ultra smooth flight. Please do not e-mail me asking support about how to get multiple monitors on the same computer working fine, because this is beyond the purpose of WidevieW, but rather contact the supplier or manufacturer of the hardware and software. I recommend to use multiple video outputs on the same computer just to make the instrument panel larger, then use additional computers for the external views.
Q: DOES WIDEVIEW WORK ON COMPUTERS HAVING MULTIPLE MONITORS ON EACH?
A: Yes, providing that your systems work fine with multiple video outputs and you are happy about features and performance (please read the previous Q/A), you may use multiple monitors on both server and/or clients, to decrease the total number of PCs required.
Q: DOES WIDEVIEW WORK OUTSIDE FS9, FSX, ESP, PERPAR3D, FLIGHT SIMULATOR (2020)?
A: No, currently WidevieW works under Microsoft/Steam Flight Simulator series and Prepar3D only.
Q: THERE IS NO ADD-ON MENU IN THE SIMULATOR AFTER INSTALLATION (DOESN'T APPLY TO FS2020)
A: Perhaps the Simconnect sub-system of the client simulator is messed or corrupted (this is a known FSX bug happening sometimes on some computer). Please try to fix it by downloading, unzipping and installing THIS FILE. Repeat the installation of the software after this step is completed, not forgetting to do all while logged as a system administrator!
A: Make sure that the software was installed while logged as a system administrator, and you are still logged as an administrator while Flight Simulator is used (otherwise, reinstall the software by logging correctly before)
A: Perhaps the Simconnect subsystem included in FSX is not working as the software expects and the previous fix is not enough to repair it. To attempt a different fix, insert the DVD #1 of FSX Deluxe, enter into SDK folder and run setup. This will install the SDK on your computer. Once the setup is completed, enter into the following path: C:\Program files\Microsoft Games\Microsoft Flight SimulatorX\SDK\SDK\Core Utilities Kit\SimConnect SDK\lib (this assumes that FSX is installed into Program Files, otherwise, just enter into proper FSX folder). From that folder, double click simconnect.msi to complete the installation. Repeat the installation of the software after this step is completed, not forgetting to do all while logged as a system administrator!
A: Make sure that no antivirus, spyware or any other software is preventing the software to copy the files to the proper locations (just in case, disable any tool like this that you are using)
A: Open Microsoft Internet Explorer, go in the Internet options, Security, and set all the options to factory default.
A: Perhaps your DLL.XML file was messed up by another add-on. This file is contained into user application data, for example into %appdata%\microsoft\fsx (type "%appdata%\microsoft\fsx" in the address bar of Internet Explorer). For other simulators, the folder changes. Please check this file, making sure there aren't invalid / not exsisting add-ons specified inside, or use an old backup. Please note that support department is not able to help on this, because there are thousands of possible DLL.XML configurations and only you know what’s the correct one for your system, depending on the add-ons installed.
Q: WHAT ARE THE SYSTEM REQUIREMENTS OF WIDEVIEW?
A: Except for a 10, 100 or 1000 mbit network, WidevieW has no minimum system requirements. Thence, any computer capable to run the chosen simulator software, will perform in networked / WidevieW mode at approximately the same speed that the same computer has when used alone.
Q: WHAT OPERATIVE SYSTEM FOR WIDEVIEW?
A: WidevieW doesn't have any specific requirement about operative system and works fine onto the good-old Windows XP up to the latest 64bit releases of modern Windows editions, like Windows 10.
Q: IS FLIGHT SIMULATOR REQUIRED ON EVERY COMPUTER OF THE LAN?
A: Yes, a fully working Flight Simulator client software together with default and optional scenery, is required on all the computers throughout the LAN. Although only one license of WidevieW is required, regardless of how many computers are used, this might be not the same for the simulator software in use and for most third parties scenery, please check the EULA of each product used, including Flight Simulator itself, to know if you are allowed to install it over multiple computers, or if multiple licenses are required.
Q: HOW FAST THE COMPUTERS SHOULD BE?
A: WidevieW doesn't require additional power from the computer. Flight Simulator and Prepar3D with WidevieW runs approximately at the same speed as it would run in stand alone mode.
Q: HOW FAST THE NETWORK SHOULD BE?
A: The minimum requirement is a 10mbit network. WidevieW is compatible with any modern network adapter of any speed.
Q: SHOULD THE COMPUTERS HAVE SAME SPEED? SHOULD I USE THE SAME VIDEO CARD IN ALL THE COMPUTERS?
A: No, it's not necessary. Anyway, please be advised that using video cards from different manufacturers, may give slightly different textures and scenery rendering. Furthermore, PCs with different speeds give also different FPS, which may slightly disturb the most critical observer.
Q: IS FSUIPC REQUIRED BY WIDEVIEW?
A: FS2004 (FS9) - FSUIPC must be installed and registered on all the computers, only if you wish to synchronize the weather through WidevieW or wish to use a client to show a "Spot Plane" or "Virtual Cockpit" (3D) view. Any other feature of WidevieW is indipendent from FSUIPC. The synchronization of the weather can be still performed from outside WidevieW, setting it manually on all the computers or using network proxies with real weather programs. Normal "Cockpit" / scenery view doesn't require FSUIPC.
A: FSX / ESP / Prepar3D - FSUIPC is not required, regardless of the features needed.
Q: CAN I SHARE THE SCENERY ON THE SERVER'S HARD DRIVE, OR IT MUST BE INSTALLED IN EACH CLIENT?
A: I think that a big hard drive installed on each client, containing a full copy of the simulator and the required scenery is a basic requirement. Alternatively you may try to install only a "bare-bone" Windows/simulator on each client, then use the Windows built in network facilities to share the common files (like the scenery), which will be installed on the server only. But I've never tested this kind of installation. I've also heard about a totally diskless client (it can start with a floppy or with network card boot, then running everything from the server). But considering today's prices of good hardware, I believe it doesn't worth.
Q: CAN I USE KEYBOARD-LESS AND MOUSE-LESS CLIENTS?
A: It's up to you. As soon as you have installed and configured everything, you can uninstall the keyboard and the mouse: the simulator should work fine without those components (depending on the role assigned to it, of course). The shut-down can be made from the server by WidevieW. There are also devices letting to efficiently share one keyboard / mouse on multiple computers, or you may even use remote desktop facilities.
Q: THE CLIENT CRASHES TO DESKTOP AS SOON AS WIDEVIEW STARTS
A: FS2004 (FS9) - If you are using Flight Simulator 2004 update 9.1, please remember to unzip & install THIS PATCH inside the .\modules folder of FS2004, overwriting the exsisting file.
Q: I GET STUTTERING CLIENTS. WHAT I CAN DO TO IMPROVE THIS SITUATION?
A: Please make sure that the followings conditions are met:
- "Resolve Ground Stutters" is enabled (FS2004 (FS9) only)
- If Virtual Cockpit View or Spot Plane View is engaged, make sure that "Use Safe Mode" is activated (FSUIPC required - applies to FS2004 (FS9) only).
- Make sure that the airplane flying on the client is SMALLER than the airplane flying on the server (for example: B737 on the server, Cessna on the client). If this condition cannot be satisfied for whatsoever reason, please modify the Contact Points in aircraft.cfg (just raising them of a few 10th of foot) of the airplane flying on the server.
- Make sure that SLEW is engaged. Try to engage and disengage Pause (press P on keyboard). Try to engage and disengage SLEW (press Y on the keyboard). WidevieW should automatically engage this mode, but sometimes it fails, so engaging it manually, should fix the behaviour.
Q: NOTHING HAPPENS WHEN WIDEVIEW IS ACTIVE, NO COMMUNICATION IS ESTABLISHED, THE CLIENT DOESN'T MOVE
A: First of all, please check if the network is installed as required and if the computers can communicate for normal file sharing. If the problem still persists, please check the following:
- FS2004 (FS9) only: WidevieW switch & window MUST be visible on the screen, both server & client, in order to estabish the communication. The gauge can be closed later, after WidevieW has been started properly. On the clients, it is still possible to use "Hide WidevieW after start" to perform this operation automatically at each boot. ALSO, make sure that when saving the STARTUP FLIGHT or any flight containing WidevieW, the ON/OFF switch IS VISIBLE on the screen before saving the flight.
- FS2004 (FS9) only: Try activating the "Use Safe Mode" on the client (FSUIPC required)
- Make sure that WidevieW has been really installed as "server" on the server, and as "client" on the client
- Make sure you are logged as a system administrator throughout the network
- Keep in mind that the trial version stops to works after 10 minutes since the simulator was started.
- Make sure you installed IPX or TCP/IP in your Windows configuration
- Make sure WidevieW is communicating using a protocol (IPX or TCP/IP) actually installed in your operative system
- Make sure that all WidevieWs are configured to communicate using the same protocol (IPX or TCP/IP) and the same Socket ID (default 8000) throughout the network
- Some other software is using port 8000 too, creating a conflict (port or "Socket ID" can be changed in WidevieW configuration, do it throughout the network)
- FSX / ESP / P3D only: Check menu Add-ons | WidevieW | status (last line of the menu, press ALT if you don’t see the menu) where status information about WidevieW are supplied. Check if the software is actually started or is inactive
- Check if firewalls or antivirus are blocking WidevieW (check Windows Firewall in Windows Control Panel not blocking Flight Simulator), remove unnecessary malware software or configure them properly
- Make sure your network is configured as required and shows traffic when WidevieW is started (observe the lights on the hub / switch blinking quickly on all the ports)
- FSX / ESP / P3D only: Make sure that WidevieW is sending data to the correct network interface (enter 0 to send data automatically to all the networks, which is the safest setting). Check Add-ons | WidevieW | Configure...
Q: I GET CLIENTS DELAYED BY A FEW SECONDS (FOR EXAMPLE, IF I START TO TAXI, I SEE THE VIEWS MOVING AFTER SEVERAL SECONDS)
A: Providing that your systems are "clean" and you are using factory default settings in WidevieW, in terms of Buffers, Update Rate, Interval, Intellismooth / Intellismooth Buffer Size and Lock to Frame Sync (as available in the release of WidevieW that you are using) this is a system and/or network issue. I recommend to proceed as follows:
- First, make sure that you are using factory default settings in WidevieW for the parameters listed before (click Default button to safely reset them).
- Second, make sure that your systems are as much "clean" as possible (no antivirus, no firewall, no spyware and, generally, no additional resident software; make also sure that there aren't additional programs or Flight Simulator add-ons using the network --- test with a freshly installed Flight Simulator and operative system without anything else!)
- Now, try to enable "Force TCP/IP Nagle algorithm deactivation" in WidevieW configuration (requires WidevieW X 3.2 or later). This action must be done on server and clients.
- If the problem persist, this is likely caused by exaggerated network buffers provided by either your hub/switch or individual network card. This problem can be fixed only if your hardware support configurable network buffers and is not due to WidevieW bugs.
- We have now to determine if the problem is caused by the hub/switch. To do this, just connect your server and one client, using a cable going straight from server's network port to client's (thus, excluding the hub in the middle). Please be aware that normally, regular network cables aren't suitable for direct PC to PC connection, but you will need a special "cross-over" cable having the Tx and Rx signals crossed. This cable is easily available in any computer store and is very cheap. Some modern network card supports also regular network cables for PC to PC connection (the same cables used when the connection is made via hub/switch), but if this doesn't work at all, you will need a cross-over cable. Once the connection is up and running, test WidevieW and see if the delay persists. If yes, the delay is caused by the network card, if not, the delay is caused by the hub/switch
- If the delay is due to the hub / switch, please consult your hub / switch documentation to learn more about how to configure it. You will have to navigate the menu searching for something like "buffers" or "transmit buffer" or "receive buffer" and disable ALL of them, or set them to the smallest possible value (best zero or max 1). If the hub / switch doesn't have this parameter, it's best to trash it away. Please note that WidevieW doesn't have special requirements about hub / switch. Normally, any unmanaged hub / switch priced Euro 20, having enough ports, is fine. Minimum requirements is only 100mb and you will not see any difference using 1GB switch (except, of course, for copying large files).
- If the delay is caused by the network card, open the network card configuration from Windows Network management (select your network card from the hardware list and click Properties or Configure). If the network card has user's configureable buffers, you should see parameters like "Send buffers", "Receive buffers" or, more generally, "Buffers". Set them to the lowest possible values, if possible to zero or max 1. If it looks impossible to find or change these parameters, it may worth to try installing a secondary network card (or replace the primary if possible). Please note that WidevieW doesn't have special requirements about the network card, any PCI network card priced Euro 10 or so, is fine. Minimum requirements is only 100mb and you will not see any difference using 1GB network card (except, of course, for copying large files). REPEAT THESE STEPS ON SERVER AND CLIENTS!
FINAL NOTE PLEASE READ: please note that I'm unable to help via email about this, because there are thousands of different brands / model / types of switches, hubs and network card, each one is different, work in a different way, has different parameters and is impossible for me to know all of them.Please consult the docs supplied with your hardware, or contact the manufacturer if you have problems or questions. Also, I do not assume any responsibility for wrong purchases or purchases not actually fixing the problem.
Q: THE CLIENT LOCKS AS SOON AS FLIGHT SIMULATOR STARTS
A: FS2004 (FS9) - Please make sure that WidevieW on the server is turned ON and is transmitting, before starting FS on the clients. In any case, although it seems locked, the client will unfreeze as soon as it will detect some incoming network traffic. The behaviour is normal and is caused by the Blocking Mode option active on the client. If you don't like it, you may disable the Blocking Mode, but please be advised that the performance may be affected (more stutters). If the problem persists, try to deactivate the "Autostart" option, because some system may not tollerate it. Finally, try enabling the "Use Safe Mode" option (FSUIPC required)
Q: I GET SYSTEM CRASHES WHEN I SELECT A DIFFERENT AIRCRAFT
A: FS2004 (FS9) - To change an aircraft on the client, please make sure that:
- WidevieW on the server is turned ON
- WidevieW on the client is turned OFF
- Now you can change the airplane and turn WidevieW ON again on the client.
To change an aircraft on the server, please make sure that:
- WidevieW is turned OFF on the server
- Now you can change the airplane and turn WidevieW ON again later.
Q: WHAT IS THE CORRECT SEQUENCE TO START AND TO SHUT-DOWN WIDEVIEW?
In order to minimize system crashes or client freezing, please use the following sequence to start your cockpit:
- Start the server first and make sure that WidevieW in turned ON (started)
- Start the clients. If the "Autostart" option on the clients wasn't selected, turn WidevieW ON manually (start it).
To exit WidevieW or turn everything off:
- Use the "Shutdown Remote" option on the server, then turn WidevieW OFF (stop it) once all the clients go in power off.
- Turn WidevieW OFF on the clients
- Turn WidevieW OFF on the server
Q: ON MY COMPUTER, THE SOFTWARE DOESN'T WORK AS ADVERTISED OR I DON'T LIKE IT ANYMORE. IS IT POSSIBLE TO GET A REFUND?
A: As explained on the license terms displayed and signed during the purchase process, requests for refunds will not be accepted. The software is available in demo mode, time limited, and is user's responsibility to test it before purchase, to make sure that the software works fine into own computer and does what the user expect from it. My company cannot be considered responsible if the software doesn't work in total or in part onto own computer, specific configurations, or if the purpose of the software wasn't understood correctly.
Q: I'M HAVING DIFFICULTIES REGISTERING WIDEVIEW WHEN BUYING FROM THE WEBSTORE AND / OR USING THE INTEGRATED PROCEDURE. I'M HAVING DIFFICULTIES REINSTALLING WIDEVIEW
A: Some Proxy, Firewall, Antivirus or Antispy software may restrict the access to the Internet too much, please try to disable them temporarly while registering.
A: Serial numbers and validation codes are always case-sensitive.
Please be sure to enter them correctly. If possible, copy & paste them from the e-mail, because typo errors are always very nasty.
A: Orders submitted through the web store, may take up to 15 minutes to actually activate. Before trying to activate the software, please wait at least 10-15 minutes after the sale's receipt has issued.
A: If you get unexpected errors from the eSellerate engine after starting the registration wizard, like (error = 5236:4598) -but also with different numbers- please try to install THIS FILE in the same folder where Windows is installed (typically C:\Windows), replacing any file with the same name, if exsiting.
If you reformat the hard drive or make significant hardware upgrades, WidevieW needs to be reactivated (your purchase lasts for lifetime, you just need to get a new Activation Key while reistalling).
A tutorial about how to register / reinstall, has been published here: http://www.wideview.it/reghelp.htm
Q: I DON'T HAVE A CREDIT CARD, HOW I CAN PAY?
A: The shopping system provides a wide variety of payment methods, including PayPal and direct wire transfer.
Q: ON THE CLIENTS I SEE LESS (OR NO) AIRPLANES THAN THE SERVER &NDASH; NOT ALL THE AIRPLANES ARE SYNCHRONIZED
OR: ON A COMPUTER, I SEE THE AIRCRAFTS WITH DIFFERENT LIVERY FROM THE SAME AIRPLANES FLYING ON ANOTHER COMPUTER
A: Check the traffic parameters on Widetraffic server. If the maximum number of airplanes was limited for example to 50, only the first 50 aircrafts will be synchronized. Check also the distance from own aircraft parameter, as the aircrafts beyond this limit will be ignored. Do not increase these values too much, to prevent loss of performance.
A: If you are using an AI traffic tool on the server, make sure that it is compatible with Widetraffic (test Widetraffic without any optional AI package on the server)
A: Cross-check that FSX AI Traffic options are set to ZERO on all the clients (sliders all to the left) and check that no other software is altering AI airplanes on the clients.
A: If third parties aircrafts are used on the server, make sure that exactly the same airplanes, with exactly the same liveries are present on the clients. IN SOME CASE, YOU MAY WISH TO COPY phisically the aircraft folder from server to clients, to make sure that the same airplanes exist in every computer.
A: This behaviour may happen when you move your aircraft to a different airport, via FSX menu, or when AI Traffic display options are changed. In such case, use the command Add-ons -> Widetraffic -> Re-generate remote traffic to reset remote airplanes.
A:Probably the aircraft has no tail number or have duplicate tail numbers
Q: THE CLIENT QUITS OR CRASHES AT STARTUP.
A: Please make sure that the server is "ready to fly", with Widetraffic started and sending data, before starting FSX on the clients.
Q: IS WIDETRAFFIC COMPATIBLE WITH THIRD PARTIES AI AIRCRAFT PACKAGES?
A: Widetraffic is guaranteed to work on clean FSX / P3D installations using default AI Traffic library. It might work also with other freeware or payware AI Aircraft packages, although it's not possible to guarantee it, as long as the computers throughout the network use exactly the same AI Airplanes database, with same models and liveries (the %FSX%\simbojects\aircrafts folder should look the same throughout the network). Please consult the Widetraffic's documentation for other important information in order to ensure proper aircrafts synchonization.
ANTIVIRUS WARNING (COMMON TO ALL PRODUCTS)
Should you get error messages during installation, like that a certain file cannot be open, read, or isn't found, this is due to your antivirus or spyware software. Please disable antivirus, spyware, firewall software during the installation process. Our software is perfectly safe and certified 100% free of viruses and malware, warnings issued by antivirus software are due exclusively to bugs affecting the antivirus.
Copyright © by Luciano Napolitano - All Rights Reserved.