REGISTRATION AND REINSTALLATION HELP & TUTORIAL

For WidevieW, Widetraffic, Key2Mouse, Key2LAN, FS Earth, fs6DOFware

SOFTWARE REGISTRATION TROUBLESHOOT GUIDE

I get error "There is a problem validating your license. Please contact .... for more information."

You are using a too old version of the software, please donwload the latest version and try again.

I get a window saying "Product activation", "An Internet connection is needed to activate your software. Click the Connect button to proceed."

You are using a too old version of the software, please donwload the latest version and try again.

I get other error messages, like "activation limits exceeded" or order not matching, or invalid key.

Please contact us reporting exact error message, order number and email address used to order.

REGISTRATION PROCEDURE

!!! IMPORTANT !!! Older Installation ID or Activation Key cannot be recycled. Should you need to re-activate the software after a major hardware / software upgrade, you will need to repeat the whole procedure below from step B using your existing Order Number to get a new Installation ID and Activation Key.

If you don’t have a Order Number, get it on line from https://www.wideview.it/ The purchase can be easily done through any computer connected to Internet. Once purchased, a Order Number is e-mailed to your e-mail box. Please store this e-mail with care, as the Order Number is needed also for future re-installations and will not be reissued.
Run the software to be registered and select About | About & Register.
Fill-out the required details. As email, please use only the email you used to order the software and, for the Order Number, please refer to the sale’s receipt received after payment.
Get the Installation ID. This is a unique long code used to identify your purchase. It can be copied to clipboard (so you can later Paste it) or can be saved into a text file to be later uploaded.
From any computer connected to Internet (which can be the same computer running the simulator, of course) open a web browser and browse to https://www.wideview.it/activation.php
Either Paste the Installation ID obtained before or upload it from a file, as applicable (if the computer with the web browser is the same running the software, you may use “Browse” button from registration window, to automatically open the default browser, with the Installation ID box already pre-filled).
Use the Submit button on the web page to send the Installation ID. The web browser will answer with an Activation Key.
Either Copy (select all and press CTRL+C) or Download the Activation Key from the web page, and enter it in the registration window of the software (you may Paste it by CTRL+V or upload it from a saved file).
Click Activate and restart the software.

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